Client: Operational Technology Services, Inc. / Federal Aviation Administration (FAA)

Our Misson:

The FAA had no standard method of tracking certifications of its technicians around the country; each of its 250 field offices employed its own methods, with little congruity between them.

Our Strategy:

DES gathered the paper-based documents from each of the field offices, entered them into a centralized database that analyzes historical data, and developed a web-based interface, allowing each office to access the information in a time-sensitive, actionable manner. mission accomplished.